UR CONSUMER CLINIC
About the Authors
Thong Nguyen
Hello! I’m a USF Senior, majoring in Criminology. I plan to pursue law as the next chapter. And if you couldn’t tell already, I love consumer protection.
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Discord Data Breach and Its Consequences
I only planed to write every 2 – 3 weeks because of school, but Discord clearly has other plans. Well, if you grew up playing video games, you might have heard of Discord. Not to mention it’s explosion in popularity during COVID. Well, they recently started to implement a “safety” solution for children and protecting…
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FTC To Sue Ticketmaster For Illegal Sale Tactics and Deception
Introduction Have you ever tried to buy a concert ticket just to find that all the tickets you wanted are sold out instantly the moment the sale launches? Some people might chalk it up to bad luck, or high demand, or maybe even an automated purchasing bot from a reseller, but have you ever considered…
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A Win for My Stomach! And a Learning Lesson
Have you ever eaten at a restaurant, then fall badly ill after? That’s exactly what happened to me last Sunday, and the consequence(s) were severe. Basically my party of 3 went to get to-go food at (REDACTED); two of us got Banh Mi—a Vietnamese styled baguette with a combination of pickled vegetables, french pate, and…
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A HUGE WIN FOR PRIVACY
(Sprint v. FCC, No. 24-1224) On August 15th of 2025, the United State Court of Appeals has issued its decision on the highly controversal anti-privacy activities from Sprint and T-Mobile. For the basic background, the FCC has investigated and found that Sprint Corporation, a carrier service provider, has been selling their customers’ location data indiscriminately…
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(Jump Scare Warning) Student Loan
I think it’s safe to say that most college students deal with some form of student loan. Did you take your time to scroll through 54 pages of lending documents and disclaimers before signing? If you just clicked to sign and hope they didn’t include a clause to take your first born, welcome to the…
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What’s the Deal with Free Phones?
If you haven’t seen one of those commercials for free phone from one of the Big 3 (T-Mobile, ATT, or Verizon), turn your head and look at the ceiling, you might be living under a rock. But if you have, what’s the deal with those free phones? Are they really free? Should you get them?…
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The Irony of Life Insurance Policy
Well, you’re reaching adulthood, anything can happen — even death. You are worried, perhaps your parents are worried, they tell you to get a life insurance policy.. So you do your homework. But diving into the world of life insurance feels ironically draining. You’re not crazy; these policies are purposefully convoluted. And that charming salesperson…
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Auto Insurance: Safety Net or Trap?
It’s easy to think of insurance as your safety net — you pay them month after month, year after year, so that when the unthinkable happens, you’re covered. But what they don’t advertise in big bold letters is how quickly that net can vanish the moment you actually need it. That’s what happened to the…